Tailoring Branches to Modern Customers

Remember the predictions that electronic banking would replace “brick and mortar” branches? What happened?  Branch construction is at an all-time high, especially in the South and Southwest. Not since the 1980s has such unprecedented high growth in branches been seen. Most people have used an ATM and some type of Internet banking. Still, building continues.  …

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Branding: Making Your Mark

Have you called your copier a Xerox? Have you called your tissue a Kleenex? If you answered yes, you’re on your way to identifying the art of “branding.”  Branding is a hot buzzword today. Everyone is talking about it.  What are some of the benefits of branding? How do you go about it? There are …

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Branch Design Evolves

How many wall-mounted TVs did you see in banks 20 years ago? Fifteen years ago? Maybe a few, 10 years ago. Today, wall-mounted TVs are a common part of the bank design. Next: video walls. Yes, interactive video walls will be accepted more and more as part of the bank building design that provides an …

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